This post is part of the Uptrennd Explained Series where helpful files on topics such as the halving, citizenship, withdrawals/deposits and exchanges can all be found in one place.
For those unaware, Uptrennd has a great help support group which can be found on Telegram, the team there will assist you with any technical issues you have with your Uptrennd account.
However more and more people are taking up admin time with issues that do not fall under the support category.
Downvotes are part of Uptrennd’s ecosystem, no admin has control of who gives them out or why they are given out and they will not be investigated at any level. Please accept this is Uptrennd’s policy and don’t bring it up in support.
Accounts are only muted after thorough investigation from the Uptrennd team, accept it, they will not be reviewed under any circumstances and if continued to be questioned in Support will result in an extended ban.
Points are deducted by admin under certain circumstances, people claiming OC posts when they aren’t will receive a deduction. People found guilty of engaging in upvote 4 upvote activity will also receive a point deduction along with a timed ban. These issues will not be investigated by support and should be kept out of the channel, persistent complaining will again result in an extended ban.
From time to time there can still be an issue with site speed, especially during 2up Tuesday, this is an issue that we are all aware of and its constantly being addressed and improved on, please don’t fill support with this issue. Your patience is appreciated on this matter.
Occasionally the site is taken offline for service maintenance, this is perfectly normal routine and all admin are aware of the situation, there is no need to raise this issues in Support, it will be dealt with as quickly as possible, again your patience is appreciated.
Thanks to you all for your understanding and help with enabling Support to be as efficient as effective as possible.
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