Uptrennd Support - Explained

This post is part of the Uptrennd Explained Series where helpful files on topics such as the halving, citizenship, withdrawals/deposits and exchanges can all be found in one place. 


https://www.uptrennd.com/post-detail/uptrennd-the-explained-series-all-help-in-one-place~Mzg5MTMy




For those unaware, Uptrennd has a great help support group which can be found on Telegram, the team there will assist you with any technical issues you have with your Uptrennd account. 


However more and more people are taking up admin time with issues that do not fall under the support category. 


DOWNVOTES


Downvotes are part of Uptrennd’s ecosystem, no admin has control of who gives them out or why they are given out and they will not be investigated at any level. Please accept this is Uptrennd’s policy and don’t bring it up in support. 


MUTED ACCOUNTS 


Accounts are only muted after thorough investigation from the Uptrennd team, accept it, they will not be reviewed under any circumstances and if continued to be questioned in Support will result in an extended ban. 


POINT DEDUCTIONS


Points are deducted by admin under certain circumstances, people claiming OC posts when they aren’t will receive a deduction. People found guilty of engaging in upvote 4 upvote activity will also receive a point deduction along with a timed ban. These issues will not be investigated by support and should be kept out of the channel, persistent complaining will again result in an extended ban. 


SITE SPEED 


From time to time there can still be an issue with site speed, especially during 2up Tuesday, this is an issue that we are all aware of and its constantly being addressed and improved on, please don’t fill support with this issue. Your patience is appreciated on this matter. 


SITE DOWN


Occasionally the site is taken offline for service maintenance, this is perfectly normal routine and all admin are aware of the situation, there is no need to raise this issues in Support, it will be dealt with as quickly as possible, again your patience is appreciated. 


Thanks to you all for your understanding and help with enabling Support to be as efficient as effective as possible. 

COMMENT

24

preview not available Victoria Haruna
21 May

Everybody should see this already. And not come to support with this complaints again. Especially that of down votes. I mean, how would I be explaining why another user downvoted you?

12 REPLY

22

Safari Bangz
21 May

If you ask me who I go ask??

1 REPLY

14

preview not available Mayank Jain
21 May

Hahaha, I can see from your comment how much of a headache these "I got downvoted" issues are. 😂

5 REPLY

20

preview not available Kris JS
21 May

You've seen it yourself my friend so you know the issues 👍

4 REPLY

16

Moses Hope
21 May

Well said Victoria, It is really funny to know that you guys experience all sort of funny complaints from users.

5 REPLY

21

Hope Ochei
21 May

Thanks Kris for this breakdown. The needful is needed as explained here. 

It is well appreciated. 

7 REPLY

10

Muhammad Tariq
21 May

Wao thanks for explaining uptrend in full detail 

You give a lot of information about this platform thank you dear 

6 REPLY

14

Abiodun Oguntuyi
21 May

this will be of great value to the newbies and can also help some old timers as well. I myself gain something from this post.

5 REPLY

5

Love Nnah
21 May

Nice one. Thanks for your explanation. At least i have gotten the full details on how uptrend operate. And i will for sure abide to the policy 

4 REPLY

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